My Recently Visited Services
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
This service is used to request support for life‑safety and monitoring communication devices, including Blue Light phones, elevator phones, call boxes, and other analog alarm or safety phone lines.
Request Authorization to Conduct Survey Research
This is used to request updates to departmental accounts for FAU departments.
This request supports access to and utilization of the D Wave quantum computing platform under Florida Atlantic University’s Research Computing program. The service enables faculty, researchers, and approved collaborators to submit quantum computing requests for research, instructional, and exploratory purposes.
A departmental account is created upon request from the department and is accessed via the personal account in Outloook or Outlook Web Access.
MATLAB is a mathematical computation, visualization, and programming language; available to all FAU Students and Faculty.
Request a new (or used) computer to be setup or reconfigured for another employee or user.
Need to login to a computer and do not have access?
The colocation service enables departments to physically store servers and other storage hardware in OIT data centers.
Request VPN Access to be removed for yourself or on behalf of another user.
Update Echo360 links to Mediasite links in Canvas
Use this option if you are receving an error message saying your account is locked/suspended.
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request help or report an issue/error with Grade Submission in Canvas