My Recently Visited Services
Request Installation of Research Software on HPC Windows and Linux clusters
Digital marketing/promotional requests
Request a message to display as an announcement on users' Canvas Dashboards.
Request assistance with a research computing application.
FAU IT Support Staff Use Only - Request/Modify Multiple DHCP Reservations
Request an announcement for the FAU Insider and/or MYFAU.
Requests audio visual equipment for a classroom
Request an Announcement for FAU Broward Campuses
Use this service to report any issues with the performance of an existing form.
Important: Recent authentication changes require users to clear their browser cache for the updates to work correctly.
Please follow these steps to clear your browser cache and try again before submitting a support ticket.
https://helpdesk.fau.edu/TDClient/2061/Portal/K...
Request assistance with a desktop, laptop, tablet, or a smartphone
Mediasite Audio Transcription
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request help or report an issue/error with Grade Submission in Canvas
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Submit a ticket for Faculty Activity/Assignment related requests and questions
To request access to Banner Student and/or Banner E-Print submit a request
Use this option if you are receving an error message saying your account is locked/suspended.
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
I’m having trouble setting up Turnitin in my course or my students have reported issues.
Report WiFi outages and unstable connections affecting more than one user.