My Recently Visited Services
Use this option if you are receving an error message saying your account is locked/suspended.
NON-FAU Students, Faculty and Staff can use this form to remove their phone number from the FAU Alert system.
Disconnect of Cellular, Smartphones, iPads, & Tablets
Use this request if you need to request access to terminated/resigned employee's email account.
Request a report from the Registrar’s Office
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Only for TDX Technician users: Use this form if you would like to request changes in TeamDynamix that requires admin access, such as adding or removing users from a group, adding new or modifying existing services, creating new or modifying existing tasks or response templates, request forms, or groups.
Assistance with web accessibility issues or changes you can’t make in the web editor. You can also ask us for guidance on how to fix the issue on your own.
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Web and Digital Development for College of Science
Request new/or modify supervisory organization, reorganizations, or move vacant positions to another Manager
This service is used to request support for university fax and eFax services, including new fax or eFax setups, changes to existing services, and troubleshooting issues.
University Communications photography requests
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Account Information Change
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request help or report an issue/error with Grade Submission in Canvas
Submit a ticket for Faculty Activity/Assignment related requests and questions
To request access to Banner Student and/or Banner E-Print submit a request
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server