My Recently Visited Services

Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


General Accounting Requests: Journal Entry and Accounting Adjustment: Posting, questions, and issues / Financial Analysis and Reporting Requests / Construction Project Requests / Obligations and Commitments Requests / Other


Report issues with computer lab equipment


Use this option if you are receving an error message saying your account is locked/suspended.


Success Network Support (EAB Navigate)


Request/Modify user access to the TouchNet system


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.

The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Faculty requiring remote access to their Linux and Windows workstations may apply to have their machines moved to the "Academic" network. These networks move a workstation from the traditional enterprise network to a research network allowing access through a Microsoft Windows Remote Desktop Gateway or a Linux Bastion Host.


Submit this request for issues, questions, and suggestions identified during the website redesign review. Each issue, question, or suggestion should be submitted as a separate ticket.


Request VPN Access for Remote Desktop


Web and Digital Development for College of Science


Request a report from the Registrar’s Office


This is used to create courtesy accounts for non-FAU users


Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.


To request access to Banner Student and/or Banner E-Print submit a request


EH&S Training requests


Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.


Report issues with Office 365 email.


University Communications photography requests


Use this service to request a new SmartTag/Cost Center/Fund ID


Order or request assistance with Microsoft Teams phone service.