My Recently Visited Services

Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc


Assistance with Timekeeping and Questions


If you are having trouble logging in to any of FAU's services, such as Canvas, MyFAU, or Workday, and want to reset your FAUNet ID password


Statistical Consulting Services


Use this service for assistance with technical assistance with the Canvas Title IX Course. For questions regarding the content please contact: Evelyn Cruzpino (ecruzpino@fau.edu)


Request support with transcripts ordered from a different institution or agency.


Questions regarding the following business processes: Add Job, Change Job - Extend Assignment, End Additional Assignment and Termination


Use this option if you are receving an error message saying your account is locked/suspended.


Report issues with MyFAU and/or Self-Service


Request access to FAU - Chairs FTE report. Your request will be routed to your supervisor and FAU administrators for approvals. If you are submitting a request on someone's behalf, please make sure the requestor is the person who needs access or needs to have access removed.


Submit a Property Management Ticket


Team Time: Meet your Division of Research colleagues


This is used by faculty/staff to request a new group/departmental SharePoint site


Request access to a Shared network drive (ANDI) and/or other special access.


Assistance with Lecture Capture.


Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.


Request to have your PIN reset in order to access FAU Self-Service.


Need Access in Workday or Workday Test Environments? Submit a Request or Report an Issue (excluding login issues)


This is used to create courtesy accounts for non-FAU users


Report a problem with Research Computing Services, including OnDemand, clusters, virtual machines, and data centers.


Success Network Support (EAB Navigate)


Assistance with Payroll Accounting adjustments, Commitment and Obligation questions, Payroll Accounting reports


General Accounting Requests: Journal Entry and Accounting Adjustment: Posting, questions, and issues / Financial Analysis and Reporting Requests / Construction Project Requests / Obligations and Commitments Requests / Other