My Recently Visited Services

This request is meant for users with the role of Report Writer or Departmental Report Writer. This ticket is for requests to remove temporary status from temp reports, requests to share a report with specific users or groups (may require additional approvals), and/or requests to modify an existing report.


Assistance with OnBase access, forms, and workflows.


Use this option if you are receving an error message saying your account is locked/suspended.


Newsletter, Special Announcements, and Media Pitch


Request access to a Shared network drive (ANDI) and/or other special access.


Research Daily News Request- available to all FAU staff and Faculty


New website request


I tried to submit my paper and it wouldn’t go through or I got an error.


Request phone, network, and/or WiFi quotes for major and minor facilities projects


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.

The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.


Submit general questions and technology demo requests for the Instructional Technologies Department here


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


Report issues with Office 365 email.


Request access or assistance with owlONE


Report issues with MYFAU and/or Self-Service


Assistance with technical issues with the Canvas Civic Literacy Course


Request VPN Access for Remote Desktop


Submit a Property Management Ticket