My Recently Visited Services
Use this option if you are receving an error message saying your account is locked/suspended.
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Content Editing 1-3+ weeks depending on the scope
This is used to provide instructions on how to connect a SharePoint Calendar to Outlook
Request phone, network, and/or WiFi quotes for major and minor facilities projects
Use this service to request building card access, an office key, or access to the Data Center in building CM22 ONLY.
Assistance with technical issues with the Canvas Civic Literacy Course
Use this when you need to change your Google Classroom status from student to teacher
Use this service for assistance with technical assistance with the Canvas Title IX Course. For questions regarding the content please contact: Evelyn Cruzpino (ecruzpino@fau.edu)
I need help and canvas support directed me to FAU canvas administrators.
Request seat reservations to be enabled for courses in Canvas
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
This service is used to request support for call queues and call processing menus (auto attendants), including new configurations, updates to existing call flows, and troubleshooting issues.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.