My Recently Visited Services
Assistance with OnBase access, forms, and workflows.
Having trouble logging into an FAU owned computer?
Request assistance with a desktop, laptop, tablet, or a smartphone
Need to login to a computer and do not have access?
Information on how to access Virtual Apps
Request Authorization to Conduct Survey Research
Request a report, survey, or data file.
Team Time: Meet your Division of Research colleagues
Request an announcement for the FAU Insider and/or MYFAU.
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Request a message to display as an announcement on users' Canvas Dashboards.
If you need any generic assistance with Biomedical Health Research Information Core please submit a ticket so we can assist.
Request assistance with providing lost instructional time activities, including assignments, discussions, quizzes, live conferences, and recorded lectures.
Use this option if you are receving an error message saying your account is locked/suspended.
Register a device on the open FAU wireless network
Use this service if you are having issues with your phone, voicemail, or analog/fax line such as no dial tone or similar out of service issue.
This service is not for voicemail password resets or name change requests.