My Recently Visited Services
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
This request is only for active employees. Employment status is verified before providing the Key Fob.
Faculty requiring remote access to their Linux and Windows workstations may apply to have their machines moved to the "Academic" network. These networks move a workstation from the traditional enterprise network to a research network allowing access through a Microsoft Windows Remote Desktop Gateway or a Linux Bastion Host.
To request access to Banner Student and/or Banner E-Print submit a request
Web and Digital Development for College of Science
Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs
Request assistance with a desktop, laptop, tablet, or a smartphone
Request a new organization to be created in the Learning Management System or request the creation of non-FAU users.
Request assistance with providing lost instructional time activities, including assignments, discussions, quizzes, live conferences, and recorded lectures.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Only for TDX Technician users: Use this form if you would like to request changes in TeamDynamix that requires admin access, such as adding or removing users from a group, adding new or modifying existing services, creating new or modifying existing tasks or response templates, request forms, or groups.
Request institutional authorization and survey approval to administer large-scale or university-wide surveys.
Request new/or modify supervisory organization, reorganizations, or move vacant positions to another Manager
Request content, navigation, map, or display changes to the MYFAU Portal or MYFAU Mobile App (Modo Labs).
Report tech issues with College of Nursing certificate courses
Request phone, network, and/or WiFi quotes for major and minor facilities projects