My Recently Visited Services
To request updates to a constituent record related to prospect management, including assignments, stage updates, and strategy notes.
Request activation on disabled/turned off ports on an existing jack plate
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Report issues with SE computer labs
Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.
This is used to request updates to departmental accounts for FAU departments.
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Only for TDX Technician users: Use this form if you would like to request changes in TeamDynamix that requires admin access, such as adding or removing users from a group, adding new or modifying existing services, creating new or modifying existing tasks or response templates, request forms, or groups.
Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request help or report an issue/error with Grade Submission in Canvas
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Submit a ticket for Faculty Activity/Assignment related requests and questions
Assistance with technical issues with the Canvas Civic Literacy Course
Request assistance with MediaSite
Within Workday, we have the option to create Datasets using data from external systems as well as from data within Workday. Once a Data Source is created and published, it becomes available for Report Writer to build / create reports from. Note: There are limitations to amount of data that can be published. Requests for new Data Sources will be carefully reviewed by the Data Warehouse and Reporting Services Team.
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
Request changes or new functionality to the university mobile app or portal.