My Recently Visited Services
Register a device on the open FAU wireless network
Request access to FAU - Chairs FTE report. Your request will be routed to your supervisor and FAU administrators for approvals. If you are submitting a request on someone's behalf, please make sure the requestor is the person who needs access or needs to have access removed.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
This is used to create courtesy accounts for non-FAU users
Questions or issues regarding set up, removal, or use of delegations in Workday
Use this service to request to OPT Out from having an athletic observer in your course in Canvas
Requesting/Troubleshooting Cable TV for students.
Use this service for assistance with technical assistance with the Canvas Title IX Course. For questions regarding the content please contact: Evelyn Cruzpino (ecruzpino@fau.edu)
Have a research need, require additional features, hardware, speed. We can help you select the correct hardware for your research needs.
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Issues with wired connection to desktop or laptop on campus.
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Use this option if you are receving an error message saying your account is locked/suspended.
Request Authorization to Conduct Survey Research
This is used to request updates to departmental accounts for FAU departments.
Request a new video conference for your meeting or class.
This ticket is to request the creation of a new Workday Report. Prior to submitting this ticket, please run the FAU RPT All FAU Custom Reports I Can Run by Category Report within Workday. This will breakdown all existing FAU reports you can run within Workday. If you still cannot find a report that meets your needs, please proceed with submitting a ticket.
Need Access in Workday or Workday Test Environments? Submit a Request or Report an Issue (excluding login issues)
Faculty requiring remote access to their Linux and Windows workstations may apply to have their machines moved to the "Academic" network. These networks move a workstation from the traditional enterprise network to a research network allowing access through a Microsoft Windows Remote Desktop Gateway or a Linux Bastion Host.
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Report WiFi outages and unstable connections affecting more than one user.