My Recently Visited Services
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request access to tasks and reports in Workday and/or Workday Test Environments
This is used to create courtesy accounts for non-FAU users
The virtualization cluster is a system that hosts virtual machines for research computing purposes. The system, provided by the OIT Research Computing Team, is designed to jump-start research projects by enabling researchers to quickly deploy and manage virtual systems for applications that interact with other OIT Research Computing Team systems. Virtual machines can be spun up for compute-intensive resources or other research tools. This service is provided exclusively for FAU researchers to support grant-funded research activities.
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Assistance with shared network drive connectivity issues.
Report a problem with Research Computing Services, including OnDemand, clusters, virtual machines, and data centers.
Information on how to access Virtual Apps
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Register your device’s MAC address to connect to the open FAU wireless network.
Use this option if you are receving an error message saying your account is locked/suspended.
Procurement, Tuition & Billing Services Requests
Request new/or modify supervisory organization, reorganizations, or move vacant positions to another Manager
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Request help or report an issue/error with Grade Submission in Canvas
Researchers looking to take advantage of the massive computational power using University of Florida resources should submit this ticket so Florida Atlantic University Research Computing can generate the required agreements and quotes.