My Recently Visited Services
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Use this option if you are receving an error message saying your account is locked/suspended.
Team Time: Meet your Division of Research colleagues
Register a device on the open FAU wireless network
This is used to create courtesy accounts for non-FAU users
ONLY FOR FAU IT STAFF
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Request assistance with providing lost instructional time activities, including assignments, discussions, quizzes, live conferences, and recorded lectures.
Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Report a problem with Research Computing Services, including OnDemand, clusters, virtual machines, and data centers.
We offer face-to-face support and advice from a team of experts about research computing, data management, and scientific workflows. From writing grant proposals to standing-up computing environments, the OIT Research Computing team brings a wealth of knowledge and first-hand experience in both the technical and academic fields. We will sit down with you in a dedicated, one-on-one consultation to understand your needs and goals and support your research from start to finish.
This request is only for active employees. Employment status is verified before providing the Key Fob.
Unable to log into Single Sign On Test
Malware or a virus is suspected on a computer and assistance is needed
NON-FAU Students, Faculty and Staff can use this form to remove their phone number from the FAU Alert system.
Request access to one of many secure data repositories. Upon approval, users will need to verify the completion of one or more required training courses. Users must submit a request for each data repository they wish to use.
Request activation on disabled/turned off ports on an existing jack plate
Report tech issues with College of Nursing certificate courses
Need to login to a computer and do not have access?
Content Editing 1-3+ weeks depending on the scope