My Recently Visited Services

To request access to Banner Student and/or Banner E-Print submit a request

Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.

Report issues with Office 365 email.

Request assistance configuring your device (laptop, phone, printer, etc) to our wireless (Wi-Fi) networks if you are unable to connect using the standard instructions.

Having issues with your cable-TV on campus?

Web and Digital Development for College of Science

Learn how to reach Canvas support or request additional help from Instructional Technologies staff.

Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server

Assistance with OnBase access, forms, and workflows.

Request and/or change firewall rules.

Quote requests for Broward Campuses

Request VPN Access for Remote Desktop

I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.

Submit general questions and technology demo requests for the Instructional Technologies Department here

Request help or report an issue/error with Grade Submission in Canvas

My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course

Submit a ticket for Faculty Activity/Assignment related requests and questions

Use this option if you are receving an error message saying your account is locked/suspended.

EH&S Training requests

Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.

Report issue with Virtual Apps - (http://fau.edu/apps/)

Request access or assistance with owlONE

Report issues with MYFAU and/or Self-Service

Assistance with technical issues with the Canvas Civic Literacy Course

Submit a Property Management Ticket