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Creative Services Work Order Requests
Request access to a Shared network drive (ANDI) and/or other special access.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
This is used to request updates to departmental accounts for FAU departments.
This request is only for active employees. Employment status is verified before providing the Key Fob.
Request access to tasks and reports in Workday and/or Workday Test Environments
Use this when you need to change your Google Classroom status from student to teacher
Questions regarding the following business processes: Add Job, Change Job - Extend Assignment, End Additional Assignment and Termination
Request to have your PIN reset in order to access FAU Self-Service.
This is used by Staff to request access to a system or database.
This is used to create courtesy accounts for non-FAU users
Request assistance with a desktop, laptop, tablet, or a smartphone
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Use this option if you are receving an error message saying your account is locked/suspended.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request help or report an issue/error with Grade Submission in Canvas
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Submit a ticket for Faculty Activity/Assignment related requests and questions