My Recently Visited Services
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Submit general questions and technology demo requests for the Instructional Technologies Department here
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Request assistance configuring your device (laptop, phone, printer, etc) to our wireless (Wi-Fi) networks if you are unable to connect using the standard instructions.
Photography Requests for College of Science
This is used to create courtesy accounts for non-FAU users
Use this option if you are receving an error message saying your account is locked/suspended.
Questions regarding the following business processes: Add Job, Change Job - Extend Assignment, End Additional Assignment and Termination
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
This ticket is to request the creation of a new Workday Report. Prior to submitting this ticket, please run the FAU RPT All FAU Custom Reports I Can Run by Category Report within Workday. This will breakdown all existing FAU reports you can run within Workday. If you still cannot find a report that meets your needs, please proceed with submitting a ticket.
Information on how to access Virtual Apps
Request updates to the rotating banner on the College of Nursing website