My Recently Visited Services
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request access to tasks and reports in Workday and/or Workday Test Environments
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Request an Announcement for FAU Jupiter and/or Harbor Branch
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Advancement & Presidential Events Intake
Research Daily News Request- available to all FAU staff and Faculty
Request Authorization to Conduct Survey Research
Request a report, survey, or data file.
Submit a request for help with developing or maintaining Frevvo forms
Faculty requiring remote access to their Linux and Windows workstations may apply to have their machines moved to the "Academic" network. These networks move a workstation from the traditional enterprise network to a research network allowing access through a Microsoft Windows Remote Desktop Gateway or a Linux Bastion Host.
Report bugs or issues with an existing Engagement Solutions supported process.
This is used to request access to an existing group/departmental SharePoint site
Request/Modify/Cancel recording for your course
Request re-upload of an archived presentation (limited to previous year plus one term).
Having trouble with the video conference meeting or equipment?
Cancel or request a change to an existing Video Conference meeting
Request a new video conference for your meeting or class.
If you are having trouble viewing a shared calendar or sharing calendars, a shared calendar is not syncing correctly, or any other issues please use this to request assistance.