My Recently Visited Services

Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


Assistance with migrating Google Shared Drives to OneDrive or Microsoft Teams


This is used to report issues with SharePoint


Report that a required website or service is blocked on a desktop that is part of the Biomedical Health Research Informatics Core (BHRIC)


Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.


Assistance with Payroll Accounting adjustments, Commitment and Obligation questions, Payroll Accounting reports


Success Network Support (EAB Navigate)


Submit a request for help with developing or maintaining Frevvo forms


I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.


Request help or report an issue/error with Grade Submission in Canvas


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Submit a ticket for Faculty Activity/Assignment related requests and questions


To request access to Banner Student and/or Banner E-Print submit a request


Use this option if you are receving an error message saying your account is locked/suspended.


Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.


Questions regarding the following business processes: Add Job, Change Job - Extend Assignment, End Additional Assignment and Termination


Report permissions problems accessing an ANDI shared drive


Newsletter, Special Announcements, and Media Pitch


Request a BOG Budget/Employee/Stipends Reports


Order or request assistance with Microsoft Teams phone service.


Administrative Affairs Issues/Request Form


If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.


Content Editing 1-3+ weeks depending on the scope