My Recently Visited Services
Use this service to request a student be added to your course to complete an incomplete. Each request will be verified with the Registrar’s office.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Submit general questions and technology demo requests for the Instructional Technologies Department here
Use this option if you are receving an error message saying your account is locked/suspended.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
This is used to request updates to departmental accounts for FAU departments.
NON-FAU Students, Faculty and Staff can use this form to remove their phone number from the FAU Alert system.
Mediasite Audio Transcription
This is used to create courtesy accounts for non-FAU users
Faculty requiring remote access to their Linux and Windows workstations may apply to have their machines moved to the "Academic" network. These networks move a workstation from the traditional enterprise network to a research network allowing access through a Microsoft Windows Remote Desktop Gateway or a Linux Bastion Host.
Request access to a Shared network drive (ANDI) and/or other special access.
Request/Modify/Cancel recording for your course
This is used to request access or training for My Mediasite
Report issues with SE computer labs
Request an Announcement for FAU Jupiter and/or Harbor Branch
New project, service, or integration related to Banner
Use this service for assistance with technical assistance with the Canvas Title IX Course. For questions regarding the content please contact: Evelyn Cruzpino (ecruzpino@fau.edu)
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Request help or report an issue/error with Grade Submission in Canvas
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Submit a ticket for Faculty Activity/Assignment related requests and questions