My Recently Visited Services
Order and/or Change Office Phone/Analog Line
Assistance with technical issues with the Canvas Civic Literacy Course
Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc
This is used to create courtesy accounts for non-FAU users
Issues with wired connection to desktop or laptop on campus.
Report tech issues with College of Nursing certificate courses
Onbase Workflow Access Request
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Request assistance with a desktop, laptop, tablet, or a smartphone
Request/Modify/Cancel recording for your course
Request a new (or used) computer to be setup or reconfigured for another employee or user.
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
This is used to request System Server Admin push DPM out to a user's machine
Use this service to report any issues with the performance of an existing form