My Recently Visited Services
Request assistance with providing lost instructional time activities, including assignments, discussions, quizzes, live conferences, and recorded lectures.
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Request assistance with auto advisor assignments
Conference poster or other logo review, such as flyers or marketing materials (3-4 days). Conference poster templates are available for download on the College of Education webpage.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request a new Grouper group, report an issue with a current group, or add/remove users from a current group.
Request a new video conference for your meeting or class.
Use this service when you have questions on how to use the self-migration tools to move your Google Drive data.
ONLY FOR FAU IT STAFF
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Request a quote for installation of a classroom or conference room AV system
Questions regarding the following business processes: Add Job, Change Job - Extend Assignment, End Additional Assignment and Termination
Request support with transcripts ordered from a different institution or agency.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request a BOG Budget/Employee/Stipends Reports
Request a personalized one on one or group appointment
Questions or issues regarding set up, removal, or use of delegations in Workday
Request seat reservations to be enabled for courses in Canvas