My Recently Visited Services
Submit a ticket for Review, Promotion, and Tenure (RPT) related requests, issues, or questions.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
I’m having trouble setting up Turnitin in my course or my students have reported issues.
We offer face-to-face support and advice from a team of experts about research computing, data management, and scientific workflows. From writing grant proposals to standing-up computing environments, the OIT Research Computing team brings a wealth of knowledge and first-hand experience in both the technical and academic fields. We will sit down with you in a dedicated, one-on-one consultation to understand your needs and goals and support your research from start to finish.
Having problems with your device's email and wireless.
Online surveys, powered by REDCap, help you build, distribute and analyze surveys quickly and securely. This tool can be used for everything from simple evaluations or satisfaction surveys to complex clinical research and trials. REDCap includes libraries of questions to get you started, and you can customize the look and feel of any survey. Survey results can be exported quickly in a number of formats, and the software makes it easy to collaborate with others.
Assistance with shared network drive connectivity issues.
Use this option if you are receving an error message saying your account is locked/suspended.
Register a device on the open FAU wireless network
Unable to log into Single Sign On Test
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
MATLAB is a mathematical computation, visualization, and programming language; available to all FAU Students and Faculty.
Request an Announcement for FAU Jupiter and/or Harbor Branch
Request a new video conference for your meeting or class.
Cancel or request a change to an existing Video Conference meeting
Having trouble with the video conference meeting or equipment?
Request re-upload of an archived presentation (limited to previous year plus one term).
Request/Modify/Cancel recording for your course
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.