My Recently Visited Services
Use this option if you are receving an error message saying your account is locked/suspended.
This is used to request updates to departmental accounts for FAU departments.
The Office of Information Technology Research Computing Team offers several Workstations as a Service Offerings.
Request an Announcement for FAU Jupiter and/or Harbor Branch
Request Access or support in regards to Amazon Web Services, Google Cloud Platform, or Microsoft Azure.
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Request/Modify/Cancel recording for your course
Use this request to request new single sign on services, request updates to existing CAS, Saml2, Shibboleth, and other SSO integrations.
Procurement, Tuition & Billing Services Requests
Account Information Change
Report a problem with Research Computing Services, including OnDemand, clusters, virtual machines, and data centers.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request help or report an issue/error with Grade Submission in Canvas
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Submit a ticket for Faculty Activity/Assignment related requests and questions
To request access to Banner Student and/or Banner E-Print submit a request
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server