My Recently Visited Services

This is used to provide instructions on how to connect a SharePoint Calendar to Outlook

Having issues with your cable-TV on campus?

Team Time: Meet your Division of Research colleagues

Use this option if you are receving an error message saying your account is locked/suspended.

If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.

Request or remove access for yourself or someone else for the Engagement Solutions team technology stack.

Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.

Report issues with MyFAU and/or Self-Service

Requests audio visual equipment for a classroom

Request SQL access to FAU Data Warehouse database.

Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server

Success Network Support (EAB Navigate)

Request VPN Access to be removed for yourself or on behalf of another user.

Statistical Consulting Services

Unable to log into Single Sign On Test

Request/Modify/Cancel recording for your course

ONLY FOR FAU IT STAFF

Account Information Change

Mediasite Audio Transcription

Report that a required website or service is blocked on a desktop that is part of the Biomedical Health Research Informatics Core (BHRIC)

For Faculty Activity Reporting, to assign a course to an instructor.

Submit a ticket for Faculty Activity/Assignment related requests and questions

Submit a ticket for Review, Promotion, and Tenure (RPT) related requests, issues, or questions.

Issues with wired connection to desktop or laptop on campus.