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Assistance with Timekeeping and Questions

Assistance performance appraisal process

Hiring process questions: Create Job Requisition, Hire Employee, Change Job - Promotion/Demotion/Recruitment Job Change/Reassignment

Questions regarding the following business processes: Add Job, Change Job - Extend Assignment, End Additional Assignment and Termination

Report WiFi outages and unstable connections affecting more than one user.

Questions or issues regarding set up, removal, or use of delegations in Workday

Request assistance with a desktop, laptop, tablet, or a smartphone

This is used to provide all FAU users information about OwlApps

This is used to report any issues with OwlApps



Use this service to request a new SmartTag or report any issues.

Questions or issues regarding set up, removal, or use of delegations in Workday

New General Ledger Account / Spend or Revenue Category Request

Supervisory Organization Issues and Questions

Can't connect? Request live help configuring your device to the FAU wireless network.

Register a device on the open FAU wireless network

General Questions Regarding AMP/SP Positions and Requests to Move unfilled positions to Another Manager

Request activation on disabled/turned off ports on an existing jack plate


Request Echo links to be converted to Mediasite links

Use this service to request a one time payment outside Supervisory Organization

Submit a Property Management Ticket