My Recently Visited Services

Issues with wired connection to desktop or laptop on campus.

Use this option if you are receving an error message saying your account is locked/suspended.

Order or request assistance with Microsoft Teams phone service.

I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.

Request support or report issues with CMS pages.

Request a message to display as an announcement on users' Canvas Dashboards.

Learn how to reach Canvas support or request additional help from Instructional Technologies staff.

Web Support Request (Research-related)

Submit Project Requests and review information on the OIT Project Governance. All OIT projects will be submitted via this centralized form and will be added to the OIT project portfolio.

Use this service to report any issues or requests for Exit Form II

Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server

Cisco Phone Support

If you are having trouble viewing a shared calendar or sharing calendars, a shared calendar is not syncing correctly, or any other issues please use this to request assistance.

University Communications photography requests

Quote requests for Broward Campuses

This request supports access to and utilization of the D Wave quantum computing platform under Florida Atlantic University’s Research Computing program. The service enables faculty, researchers, and approved collaborators to submit quantum computing requests for research, instructional, and exploratory purposes.

Creative Services Work Order Requests

Use this service to request a student be added to your course to complete an incomplete. Each request will be verified with the Registrar’s office.

Assistance with OnBase access, forms, and workflows.

Report problems with audio visual equipment

Requests audio visual equipment for a classroom

Web and Digital Development for College of Science

Request Access to LeapAhead Reports/Templates

Request phone, network, and/or WiFi quotes for major and minor facilities projects

Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.