My Recently Visited Services
Within Workday, we have the option to create Datasets using data from external systems as well as from data within Workday. Once a Data Source is created and published, it becomes available for Report Writer to build / create reports from. Note: There are limitations to amount of data that can be published. Requests for new Data Sources will be carefully reviewed by the Data Warehouse and Reporting Services Team.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request assistance with providing lost instructional time activities, including assignments, discussions, quizzes, live conferences, and recorded lectures.
Report problems/issues with equipment or instructor workstation
Creative Services Work Order Requests
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
This is used to create courtesy accounts for non-FAU users
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Requests audio visual equipment for a classroom
I tried starting Zoom and it won’t start and/or I’m getting an error.
Request approval and setup for Engagement Solutions supported SMS messages.
Request student engagement metric report for Salesforce Marketing Cloud sends.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Submit general questions and technology demo requests for the Instructional Technologies Department here
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
OIT Staff Only - Request Banner Releases/Upgrades/Patches/Clone Requests to be installed by DBA