My Recently Visited Services

Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.

Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.

The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services

Submit general questions and technology demo requests for the Instructional Technologies Department here

My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course

Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server

Report issues with Office 365 email.

Report issue with Virtual Apps - (http://fau.edu/apps/)

Request access or assistance with owlONE

Report issues with MYFAU and/or Self-Service

Assistance with technical issues with the Canvas Civic Literacy Course

Request VPN Access for Remote Desktop

Submit a Property Management Ticket

MATLAB is a mathematical computation, visualization, and programming language; available to all FAU Students and Faculty.

If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.

Use this request to submit questions related to Online Advising (EZ Advising)

I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.

Request help or report an issue/error with Grade Submission in Canvas

Submit a ticket for Faculty Activity/Assignment related requests and questions

To request access to Banner Student and/or Banner E-Print submit a request

Use this option if you are receving an error message saying your account is locked/suspended.

EH&S Training requests

Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.

Learn how to reach Canvas support or request additional help from Instructional Technologies staff.

Request Installation of Research Software on HPC Windows and Linux clusters

Success Network Support (EAB Navigate)