My Recently Visited Services
Request financial hierarchy changes - only to be used by Controller's office staff members.
Use this option if you are receving an error message saying your account is locked/suspended.
New project, service, or integration related to Banner
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Report issues with Office 365 email.
To request access to Banner Student and/or Banner E-Print submit a request
Request activation on disabled/turned off ports on an existing jack plate
Use this request to request new single sign on services, request updates to existing CAS, Saml2, Shibboleth, and other SSO integrations.
Order new, change existing, and/or disconnect Cable TV
Request support with transcripts ordered from a different institution or agency.
Submit this request for assistance with accessibility remediation for courses.
Update Echo360 links to Mediasite links in Canvas
Request assistance with a desktop, laptop, tablet, or a smartphone
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request help or report an issue/error with Grade Submission in Canvas
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Submit a ticket for Faculty Activity/Assignment related requests and questions
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.