My Recently Visited Services
Request a message to display as an announcement on users' Canvas Dashboards.
Use this request if you need to request access to terminated/resigned employee's email account.
Submit this request for issues, questions, and suggestions identified during the website redesign review. Each issue, question, or suggestion should be submitted as a separate ticket.
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Use this option if you are receving an error message saying your account is locked/suspended.
This is used to create courtesy accounts for non-FAU users
Request new/or modify supervisory organization, reorganizations, or move vacant positions to another Manager
This is used by Staff to request access to a system or database.
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
Report issues with Office 365 email.
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request access to a Shared network drive (ANDI) and/or other special access.
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Do you need repair/replacement of equipment?
Report problems/issues with equipment or instructor workstation
To request access to Banner Student and/or Banner E-Print submit a request
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Used for OIT site requests, and other Ad Hoc projects.