My Recently Visited Services
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
The virtualization cluster is a system that hosts virtual machines for research computing purposes. The system, provided by the OIT Research Computing Team, is designed to jump-start research projects by enabling researchers to quickly deploy and manage virtual systems for applications that interact with other OIT Research Computing Team systems. Virtual machines can be spun up for compute-intensive resources or other research tools. This service is provided exclusively for FAU researchers to support grant-funded research activities.
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Refund Issues. Transaction Research. Error Message Resolution. Product & Store Support. Order Fulfillment Issues
Request access to FAU - Chairs FTE report. Your request will be routed to your supervisor and FAU administrators for approvals. If you are submitting a request on someone's behalf, please make sure the requestor is the person who needs access or needs to have access removed.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Use this request if you need to request access to terminated/resigned employee's email account.
Request activation on disabled/turned off ports on an existing jack plate
Request access to HC 111 Computer Lab
Request assistance with MediaSite
Request VPN Access to be removed for yourself or on behalf of another user.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
This request is meant for regular users (non-report writers) to: request changes to an existing report they run, to report/log issues with an existing report, and/or to request modifications to an alert.
NON-FAU Students, Faculty and Staff can use this form to remove their phone number from the FAU Alert system.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request help or report an issue/error with Grade Submission in Canvas
Submit a ticket for Faculty Activity/Assignment related requests and questions
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
To request access to Banner Student and/or Banner E-Print submit a request