My Recently Visited Services
Report issues with printing in a computer lab or with FAU Print Services.
Submit a ticket for Faculty Activity/Assignment related requests and questions
To request access to Banner Student and/or Banner E-Print submit a request
Report problems/issues with equipment or instructor workstation
Request a New Captive login portal request
Malware or a virus is suspected on a computer and assistance is needed
Questions or issues regarding set up, removal, or use of delegations in Workday
Request/Modify user access to the TouchNet system
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
This service is used to request support for call queues and call processing menus (auto attendants), including new configurations, updates to existing call flows, and troubleshooting issues.
Request to Borrow a Step and Repeat or Retractable Banner from University Communications
Use this option if you are receving an error message saying your account is locked/suspended.
Request access to research computing
Use this form to request or update any messaging sent by the Undergraduate Admissions Office
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Submit general questions and technology demo requests for the Instructional Technologies Department here
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server