My Recently Visited Services
Request a report from the Registrar’s Office
Request help with a printer or scanner
Assistance with OnBase access, forms, and workflows.
Request help or report an issue/error with Grade Submission in Canvas
FAU IT Support Staff Use Only - Request/Modify Multiple DHCP Reservations
This is used to request updates to departmental accounts for FAU departments.
Request an announcement for the FAU Insider and/or MYFAU.
Request access to HC 111 Computer Lab
Digital marketing/promotional requests
Request assistance with a desktop, laptop, tablet, or a smartphone
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Request Authorization to Conduct Survey Research
Request a report, survey, or data file.
Use this option if you are receving an error message saying your account is locked/suspended.
Internal Service requests for Undergraduate Admissions
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Submit general questions and technology demo requests for the Instructional Technologies Department here
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Submit a ticket for Faculty Activity/Assignment related requests and questions
To request access to Banner Student and/or Banner E-Print submit a request