My Recently Visited Services
Request a new Grouper group, report an issue with a current group, or add/remove users from a current group.
Request assistance with a desktop, laptop, tablet, or a smartphone
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Submit general questions and technology demo requests for the Instructional Technologies Department here
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Update Echo360 links to Mediasite links in Canvas
OIT Staff Only - Request Banner Releases/Upgrades/Patches/Clone Requests to be installed by DBA
Request access to tasks and reports in Workday and/or Workday Test Environments
Report tech issues with College of Nursing certificate courses
Request phone, network, and/or WiFi quotes for major and minor facilities projects
Use this when you need to change your Google Classroom status from student to teacher
Assistance with migrating Google Shared Drives to OneDrive or Microsoft Teams
Assistance with OnBase access, forms, and workflows.
Request a message to display as an announcement on users' Canvas Dashboards.
Use this service for assistance with technical assistance with the Canvas Title IX Course. For questions regarding the content please contact: Evelyn Cruzpino (ecruzpino@fau.edu)
Request assistance with providing lost instructional time activities, including assignments, discussions, quizzes, live conferences, and recorded lectures.
Submit this request for assistance with accessibility remediation for courses.
The Office of Information Technology Research Computing Team offers several Workstations as a Service Offerings.
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.