My Recently Visited Services

Order or request assistance with Microsoft Teams phone service.


Request for forms, social media integration, widgets etc.


Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc


Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs


Digital marketing/promotional requests


Request Access to LeapAhead Reports/Templates


Request SQL access to FAU Data Warehouse database.


Team Time: Meet your Division of Research colleagues


Sympa Mailing List Quick Start Guide


Success Network Support (EAB Navigate)


Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.


EH&S Training requests


Request a new (or used) computer to be setup or reconfigured for another employee or user.


Submit a Property Management Ticket


Report issues with MyFAU and/or Self-Service


Use this option if you are receving an error message saying your account is locked/suspended.


Request assistance with auto advisor assignments


Use this service to report any issues with the performance of an existing form


I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.


I tried to submit my paper and it wouldn’t go through or I got an error.


Request help or report an issue/error with Grade Submission in Canvas