My Recently Visited Services

Request an Announcement for FAU Jupiter and/or Harbor Branch


Request assistance with EMS (Event Management System).


Use this service to request a new SmartTag/Cost Center/Fund ID


Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.


Request VPN Access for Remote Desktop


I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.


Request help or report an issue/error with Grade Submission in Canvas


Submit a ticket for Faculty Activity/Assignment related requests and questions


To request access to Banner Student and/or Banner E-Print submit a request


Use this option if you are receving an error message saying your account is locked/suspended.


EH&S Training requests


Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


Request Installation of Research Software on HPC Windows and Linux clusters


Success Network Support (EAB Navigate)


This is used to request updates to departmental accounts for FAU departments.


This is used to report any issues or request assistance with OwlApps


Request access to tasks and reports in Workday and/or Workday Test Environments


This is used to request access to an existing group/departmental SharePoint site


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.

The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Submit general questions and technology demo requests for the Instructional Technologies Department here


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course