My Recently Visited Services
Request assistance configuring your device (laptop, phone, printer, etc) to our wireless (Wi-Fi) networks if you are unable to connect using the standard instructions.
Request/Modify user access to the TouchNet system
Request help or report an issue/error with Grade Submission in Canvas
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Request a report, survey, or data file.
Request/Modify/Cancel recording for your course
Submit a ticket for Review, Promotion, and Tenure (RPT) related requests, issues, or questions.
A departmental account is created upon request from the department and is accessed via the personal account in Outloook or Outlook Web Access.
Requests audio visual equipment for a classroom
Request re-upload of an archived presentation (limited to previous year plus one term).
Request a backup or restore on an existing ANDI shared drive
Having trouble with the video conference meeting or equipment?
Submit a request for help with developing or maintaining Frevvo forms
Information on how to access Virtual Apps
Request financial hierarchy changes - only to be used by Controller's office staff members.
Use this service to report any issues with the performance of an existing form.
Important: Recent authentication changes require users to clear their browser cache for the updates to work correctly.
Please follow these steps to clear your browser cache and try again before submitting a support ticket.
https://helpdesk.fau.edu/TDClient/2061/Portal/K...
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Request assistance with a research computing application.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Submit general questions and technology demo requests for the Instructional Technologies Department here
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Submit a ticket for Faculty Activity/Assignment related requests and questions