My Recently Visited Services
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
Use this option if you are receving an error message saying your account is locked/suspended.
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs
NON-FAU Students, Faculty and Staff can use this form to remove their phone number from the FAU Alert system.
Annual Certification removal requests - Use this form if you would like to REMOVE access for any workers you are certifying. You may use one ticket for multiple workers and/or systems. DO NOT use this ticket to request/add access in any system.
Advancement & Presidential Events Intake
This is used to request updates to departmental accounts for FAU departments.
Administrative Affairs Issues/Request Form
Questions regarding the following business processes: Add Job, Change Job - Extend Assignment, End Additional Assignment and Termination
Assistance with web accessibility issues or changes you can’t make in the web editor. You can also ask us for guidance on how to fix the issue on your own.
Submit this request for assistance with accessibility remediation for courses.
Request Access to LeapAhead Reports/Templates
Request assistance with a desktop, laptop, tablet, or a smartphone
Request help or report an issue/error with Grade Submission in Canvas
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services