My Recently Visited Services
Use this option if you are receving an error message saying your account is locked/suspended.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request/Modify/Cancel recording for your course
Creative Services Work Order Requests
Request activation on disabled/turned off ports on an existing jack plate
Request a new (or used) computer to be setup or reconfigured for another employee or user.
Request assistance configuring your device (laptop, phone, printer, etc) to our wireless (Wi-Fi) networks if you are unable to connect using the standard instructions.
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Request help with a printer or scanner
Request an announcement for the FAU Insider and/or MYFAU.
Requesting/Troubleshooting Cable TV for students.
Assistance with OnBase access, forms, and workflows.
This service is used to request support for university fax and eFax services, including new fax or eFax setups, changes to existing services, and troubleshooting issues.
Assistance with Travel/pCard and Other expense Questions
Request access to tasks and reports in Workday and/or Workday Test Environments
Internal Service requests for Undergraduate Admissions
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services