My Recently Visited Services

Request assistance with a desktop, laptop, tablet, or a smartphone

Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.

Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.

The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services

Submit general questions and technology demo requests for the Instructional Technologies Department here

My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course

Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server

Report issues with Office 365 email.

Report issue with Virtual Apps - (http://fau.edu/apps/)

Request access or assistance with owlONE

Report issues with MYFAU and/or Self-Service

Assistance with technical issues with the Canvas Civic Literacy Course

Request VPN Access for Remote Desktop

Submit a Property Management Ticket

MATLAB is a mathematical computation, visualization, and programming language; available to all FAU Students and Faculty.

If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.

Use this request to submit questions related to Online Advising (EZ Advising)

Print, Collateral, and Graphic Design for College of Science

Request a report, survey, or data file.

This is used to create courtesy accounts for non-FAU users

This request supports access to and utilization of the D Wave quantum computing platform under Florida Atlantic University’s Research Computing program. The service enables faculty, researchers, and approved collaborators to submit quantum computing requests for research, instructional, and exploratory purposes.

Report tech issues with College of Nursing certificate courses

FAU Foundation Event Sponsorship Requests

Request phone, network, and/or WiFi quotes for major and minor facilities projects

Request increase quota for ANDI shared drives

Use this when you need to change your Google Classroom status from student to teacher