My Recently Visited Services
This is used by Staff to request access to a system or database.
Submit a ticket for Faculty Activity/Assignment related requests and questions
Creative Services Work Order Requests
Onbase Workflow Access Request
This is used to create courtesy accounts for non-FAU users
Request Authorization to Conduct Survey Research
Use this option if you are receving an error message saying your account is locked/suspended.
Request/Modify user access to the TouchNet system
Request a report from the Registrar’s Office
Request assistance with a desktop, laptop, tablet, or a smartphone
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Request student engagement metric report for Salesforce Marketing Cloud sends.
Account Information Change
Web and Digital Development for College of Science
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Only submit this service request when a Value Management Office (VMO) member instructs it. This is for submitting an appeal for a project request that might not have been approved by one of our Administrative Governance Committee (AGC).
To request access to Banner Student and/or Banner E-Print submit a request
Submit this ticket to request assistance or report an issue with FAU's Graduate Admissions Application.