My Recently Visited Services
Register a device on the open FAU wireless network
Use this option if you are receving an error message saying your account is locked/suspended.
This is used to provide instructions on how to connect a SharePoint Calendar to Outlook
Report permissions problems accessing an ANDI shared drive
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Submit this request for assistance with accessibility remediation for courses.
Team Time: Meet your Division of Research colleagues
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Web and Digital Development for College of Science
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
We offer face-to-face support and advice from a team of experts about research computing, data management, and scientific workflows. From writing grant proposals to standing-up computing environments, the OIT Research Computing team brings a wealth of knowledge and first-hand experience in both the technical and academic fields. We will sit down with you in a dedicated, one-on-one consultation to understand your needs and goals and support your research from start to finish.
Internal Service requests for Undergraduate Admissions
Request support for issues with Simple Syllabus including help editing and publishing your syllabi.
Advancement & Presidential Events Intake
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Request changes or new functionality to the university mobile app or portal.
This is used by faculty/staff to request a new group/departmental SharePoint site
Having trouble logging into an FAU owned computer?