My Recently Visited Services

Request an Announcement for FAU Jupiter and/or Harbor Branch


This is used to create courtesy accounts for non-FAU users


Request a new ANDI shared drive for your department.


EH&S Training requests


Having trouble with the video conference meeting or equipment?


Cisco Phone Support


This is used to provide instructions on how to connect a SharePoint Calendar to Outlook


Request additional storage for a Microsoft Team or OneDrive


This is used by faculty/staff to request a new group/departmental SharePoint site


Research Daily News Request- available to all FAU staff and Faculty


Request a quote for installation of a classroom or conference room AV system


Request approval and setup for Engagement Solutions supported SMS messages.


Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.


MATLAB is a mathematical computation, visualization, and programming language; available to all FAU Students and Faculty.


Web Support Request (Research-related)


I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.

The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Submit general questions and technology demo requests for the Instructional Technologies Department here


Request help or report an issue/error with Grade Submission in Canvas


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Submit a ticket for Faculty Activity/Assignment related requests and questions


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


Use this option if you are receving an error message saying your account is locked/suspended.