My Recently Visited Services
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Use this option if you are receving an error message saying your account is locked/suspended.
Assistance with Payroll Accounting adjustments, Commitment and Obligation questions, Payroll Accounting reports
Only submit this service request when a Value Management Office (VMO) member instructs it. This is for submitting an appeal for a project request that might not have been approved by one of our Administrative Governance Committee (AGC).
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
This is used to create courtesy accounts for non-FAU users
Creative Services Work Order Requests
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Report tech issues with College of Nursing certificate courses
Assistance with migrating Google Shared Drives to OneDrive or Microsoft Teams
Use this when you need to change your Google Classroom status from student to teacher
Request phone, network, and/or WiFi quotes for major and minor facilities projects
Unable to log into Single Sign On Test
Assistance with OnBase access, forms, and workflows.
Request a message to display as an announcement on users' Canvas Dashboards.
Request assistance with providing lost instructional time activities, including assignments, discussions, quizzes, live conferences, and recorded lectures.
Submit general questions and technology demo requests for the Instructional Technologies Department here
Use this service for assistance with technical assistance with the Canvas Title IX Course. For questions regarding the content please contact: Evelyn Cruzpino (ecruzpino@fau.edu)
Submit this request for assistance with accessibility remediation for courses.