My Recently Visited Services

A departmental account is created upon request from the department and is accessed via the personal account in Outloook or Outlook Web Access.


Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.


We offer face-to-face support and advice from a team of experts about research computing, data management, and scientific workflows. From writing grant proposals to standing-up computing environments, the OIT Research Computing team brings a wealth of knowledge and first-hand experience in both the technical and academic fields. We will sit down with you in a dedicated, one-on-one consultation to understand your needs and goals and support your research from start to finish.


Assistance with Lecture Capture.


Request for audio visual equipment for an event


Assistance with web accessibility issues or changes you can’t make in the web editor. You can also ask us for guidance on how to fix the issue on your own.


Request a report from the Registrar’s Office


Request to have your PIN reset in order to access FAU Self-Service.


Order or request assistance with Microsoft Teams phone service.


Request additional storage for a Microsoft Team or OneDrive


Use this when you need to change your Google Classroom status from student to teacher


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.

The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


This is used to request updates to departmental accounts for FAU departments.


This is used to create courtesy accounts for non-FAU users


Request new/or modify supervisory organization, reorganizations, or move vacant positions to another Manager


Report tech issues with College of Nursing certificate courses


Request phone, network, and/or WiFi quotes for major and minor facilities projects


Request a message to display as an announcement on users' Canvas Dashboards.


Request assistance with providing lost instructional time activities, including assignments, discussions, quizzes, live conferences, and recorded lectures.


Submit general questions and technology demo requests for the Instructional Technologies Department here


Use this service for assistance with technical assistance with the Canvas Title IX Course. For questions regarding the content please contact: Evelyn Cruzpino (ecruzpino@fau.edu)