My Recently Visited Services
Faculty requiring remote access to their Linux and Windows workstations may apply to have their machines moved to the "Academic" network. These networks move a workstation from the traditional enterprise network to a research network allowing access through a Microsoft Windows Remote Desktop Gateway or a Linux Bastion Host.
This is used by Staff to request a password reset for system or database access.
Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Assistance with web accessibility issues or changes you can’t make in the web editor. You can also ask us for guidance on how to fix the issue on your own.
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Request an Announcement for FAU Jupiter and/or Harbor Branch
Request access to tasks and reports in Workday and/or Workday Test Environments
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Assistance with OnBase access, forms, and workflows.
For Faculty Activity Reporting, to assign a course to an instructor.
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Request a backup or restore on an existing ANDI shared drive
Request a report from the Registrar’s Office
Request assistance with a desktop, laptop, tablet, or a smartphone
This is used to create courtesy accounts for non-FAU users
Request assistance with providing lost instructional time activities, including assignments, discussions, quizzes, live conferences, and recorded lectures.
Request access to a Shared network drive (ANDI) and/or other special access.
Request to Borrow a Step and Repeat or Retractable Banner from University Communications
Procurement, Tuition & Billing Services Requests