My Recently Visited Services
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Request increase quota for ANDI shared drives
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Having trouble with the video conference meeting or equipment?
Use this option if you are receving an error message saying your account is locked/suspended.
Onbase Workflow Access Request
Report issues with printing in a computer lab or with FAU Print Services.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Submit this request for issues, questions, and suggestions identified during the website redesign review. Each issue, question, or suggestion should be submitted as a separate ticket.
Disconnect of Cellular, Smartphones, iPads, & Tablets
The Office of Information Technology Research Computing Team offers several Workstations as a Service Offerings.
Within Workday, we have the option to create Datasets using data from external systems as well as from data within Workday. Once a Data Source is created and published, it becomes available for Report Writer to build / create reports from. Note: There are limitations to amount of data that can be published. Requests for new Data Sources will be carefully reviewed by the Data Warehouse and Reporting Services Team.
Request institutional authorization and survey approval to administer large-scale or university-wide surveys.
Order or Change Smartphones, iPads & Tablets with Data
Content Editing 1-3+ weeks depending on the scope
Submit Project Requests and review information on the OIT Project Governance. All OIT projects will be submitted via this centralized form and will be added to the OIT project portfolio.
To request access to Banner Student and/or Banner E-Print submit a request
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Request to have your PIN reset in order to access FAU Self-Service.
Continuing Education CampusCE Support