My Recently Visited Services
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
We offer face-to-face support and advice from a team of experts about research computing, data management, and scientific workflows. From writing grant proposals to standing-up computing environments, the OIT Research Computing team brings a wealth of knowledge and first-hand experience in both the technical and academic fields. We will sit down with you in a dedicated, one-on-one consultation to understand your needs and goals and support your research from start to finish.
Request access to tasks and reports in Workday and/or Workday Test Environments
NON-FAU Students, Faculty and Staff can use this form to remove their phone number from the FAU Alert system.
Creative Services Work Order Requests
Request to have your PIN reset in order to access FAU Self-Service.
Having trouble with the video conference meeting or equipment?
Report issues with Office 365 email.
Use this option if you are receving an error message saying your account is locked/suspended.
Having trouble logging into an FAU owned computer?
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Onbase Workflow Access Request
Use this request if you need to request access to terminated/resigned employee's email account.
Private Cloud hosting gives you the power of a container or dedicated server with the flexibility of cloud hosting. This cost-effective service takes the hassle and expense out of operating a departmental server.
Request assistance configuring your device (laptop, phone, printer, etc) to our wireless (Wi-Fi) networks if you are unable to connect using the standard instructions.
Request a report, survey, or data file.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request help or report an issue/error with Grade Submission in Canvas
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Submit a ticket for Faculty Activity/Assignment related requests and questions
To request access to Banner Student and/or Banner E-Print submit a request
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server