My Recently Visited Services
Use this option if you are receving an error message saying your account is locked/suspended.
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Report a unmappable/missing home drive (M: drive)
I’m having trouble setting up Turnitin in my course or my students have reported issues.
Content Editing 1-3+ weeks depending on the scope
Request assistance with a research computing application.
Request software to be installed in an instructional/open computer lab or eClassroom
Request assistance with a desktop, laptop, tablet, or a smartphone
Request to have your PIN reset in order to access FAU Self-Service.
Unable to log into Single Sign On Test
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Register a device on the open FAU wireless network
Can't connect? Request live help configuring your device to the FAU wireless network.
Use this request to submit questions related to Online Advising (EZ Advising)
Request assistance with providing lost instructional time activities, including assignments, discussions, quizzes, live conferences, and recorded lectures.
Booklet/multipage brochure, flyer, invites & save the dates, event programs, ads, folders, social media graphic, mailer, other
This is used by faculty/staff to request a new group/departmental SharePoint site
Digital marketing/promotional requests