My Recently Visited Services
This is used to create courtesy accounts for non-FAU users
This is used by faculty/staff to request a new group/departmental SharePoint site
This is used to request access to an existing group/departmental SharePoint site
Submit this request for issues, questions, and suggestions identified during the website redesign review. Each issue, question, or suggestion should be submitted as a separate ticket.
To request access to Banner Student and/or Banner E-Print submit a request
Assistance with OnBase access, forms, and workflows.
Creative Services Work Order Requests
Submit a request for help with developing or maintaining Frevvo forms
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Use this when you need to change your Google Classroom status from student to teacher
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs
Report issues with printing in a computer lab or with FAU Print Services.
Use this option if you are receving an error message saying your account is locked/suspended.
Request a report, survey, or data file.
This request is meant for users with the role of Report Writer or Departmental Report Writer. This ticket is for requests to remove temporary status from temp reports, requests to share a report with specific users or groups (may require additional approvals), and/or requests to modify an existing report.
Request an announcement for the FAU Insider.