My Recently Visited Services
Register a device on the open FAU wireless network
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
NON-FAU Students, Faculty and Staff can use this form to remove their phone number from the FAU Alert system.
Use this option if you are receving an error message saying your account is locked/suspended.
Request assistance with a desktop, laptop, tablet, or a smartphone
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Account Information Change
Submit this ticket to request assistance or report an issue with FAU's Graduate Admissions Application.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Request access to one of many secure data repositories. Upon approval, users will need to verify the completion of one or more required training courses. Users must submit a request for each data repository they wish to use.
Report issues with printing in a computer lab or with FAU Print Services.
Use this request if you need to request access to terminated/resigned employee's email account.
Unable to log into Single Sign On Test
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Issues with wired connection to desktop or laptop on campus.
Use this service to request a student be added to your course to complete an incomplete. Each request will be verified with the Registrar’s office.
Website Content and Development Service
Request activation on disabled/turned off ports on an existing jack plate
Request/Modify/Cancel recording for your course
I tried to submit my paper and it wouldn’t go through or I got an error.