My Recently Visited Services
Request a new feature for an existing product relating to the Engagement Solutions team technology stack.
This ticket is to request the creation of a new Workday Report. Prior to submitting this ticket, please run the FAU RPT All FAU Custom Reports I Can Run by Category Report within Workday. This will breakdown all existing FAU reports you can run within Workday. If you still cannot find a report that meets your needs, please proceed with submitting a ticket.
Disconnect of Cellular, Smartphones, iPads, & Tablets
Use this service for assistance with technical assistance with the Canvas Title IX Course. For questions regarding the content please contact: Evelyn Cruzpino (ecruzpino@fau.edu)
If you are having trouble logging in to any of FAU's services, such as Canvas, MyFAU, or Workday, and want to reset your FAUNet ID password
This is used by faculty/staff to request a new group/departmental SharePoint site
Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc
Use this service to request a student be added to your course to complete an incomplete. Each request will be verified with the Registrar’s office.
To request access to Banner Student and/or Banner E-Print submit a request
Requests audio visual equipment for a classroom
Use this to request the development of a new form or the reprogramming of an existing form by OIT
Report log in issues on an OIT hosted Virtual Machine
Use this request to submit questions related to Online Advising (EZ Advising)
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Having problems with your device's email and wireless.
If you are having trouble viewing a shared calendar or sharing calendars, a shared calendar is not syncing correctly, or any other issues please use this to request assistance.