My Recently Visited Services
This service is used to request support for university fax and eFax services, including new fax or eFax setups, changes to existing services, and troubleshooting issues.
Assistance with OnBase access, forms, and workflows.
Submit this request for issues, questions, and suggestions identified during the website redesign review. Each issue, question, or suggestion should be submitted as a separate ticket.
Use this service to report any issues with the performance of an existing form.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Report issues with Office 365 email.
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Use this request if you need to request access to terminated/resigned employee's email account.
Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.
This is used to request access or training for My Mediasite
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request help or report an issue/error with Grade Submission in Canvas
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Submit a ticket for Faculty Activity/Assignment related requests and questions
To request access to Banner Student and/or Banner E-Print submit a request
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Use this option if you are receving an error message saying your account is locked/suspended.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.