My Recently Visited Services

I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.


Request and/or change firewall rules.


Private Cloud hosting gives you the power of a container or dedicated server with the flexibility of cloud hosting. This cost-effective service takes the hassle and expense out of operating a departmental server.


Use this option if you are receving an error message saying your account is locked/suspended.


Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.


The colocation service enables departments to physically store servers and other storage hardware in OIT data centers.


I need help and canvas support directed me to FAU canvas administrators.


Submit general questions and technology demo requests for the Instructional Technologies Department here


If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.


Submit a Property Management Ticket


Administrative Affairs Issues/Request Form


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Request an Announcement for FAU Jupiter and/or Harbor Branch


Report issues with MYFAU and/or Self-Service


Only submit this service request when a Value Management Office (VMO) member instructs it. This is for submitting an appeal for a project request that might not have been approved by one of our Administrative Governance Committee (AGC).


I’m having trouble setting up Turnitin in my course or my students have reported issues.


The virtualization cluster is a system that hosts virtual machines for research computing purposes. The system, provided by the OIT Research Computing Team, is designed to jump-start research projects by enabling researchers to quickly deploy and manage virtual systems for applications that interact with other OIT Research Computing Team systems. Virtual machines can be spun up for compute-intensive resources or other research tools. This service is provided exclusively for FAU researchers to support grant-funded research activities.


Questions regarding the following business processes: Add Job, Change Job - Extend Assignment, End Additional Assignment and Termination


Request VPN Access for Remote Desktop


Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.


Submit this request for assistance with accessibility remediation for courses.