My Recently Visited Services

Order or request assistance with Microsoft Teams phone service.


Questions regarding the following business processes: Add Job, Change Job - Extend Assignment, End Additional Assignment and Termination


This service is only for HR-Provost use.


Use this option if you are receving an error message saying your account is locked/suspended.


Request new/or modify supervisory organization, reorganizations, or move vacant positions to another Manager


This service is used to request support for university fax and eFax services, including new fax or eFax setups, changes to existing services, and troubleshooting issues.


Submit this request for issues, questions, and suggestions identified during the website redesign review. Each issue, question, or suggestion should be submitted as a separate ticket.


Request to reserve electronic equipment for on- or off-campus events. You will receive support documentation at the time of pick-up.


Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.


Report issues with Office 365 email.


Request seat reservations to be enabled for courses in Canvas


Website redirect (website URL forwarding) request.


Assistance with Business Process Issues & Questions


Have a research need, require additional features, hardware, speed. We can help you select the correct hardware for your research needs.


Request access to tasks and reports in Workday and/or Workday Test Environments


For Faculty Activity Reporting, to assign a course to an instructor.


To request access to Banner Student and/or Banner E-Print submit a request


I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.

The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Submit general questions and technology demo requests for the Instructional Technologies Department here


Request help or report an issue/error with Grade Submission in Canvas


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course