My Recently Visited Services

If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.


If you are having trouble viewing a shared calendar or sharing calendars, a shared calendar is not syncing correctly, or any other issues please use this to request assistance.


This request is only for active employees. Employment status is verified before providing the Key Fob.


Order or request assistance with Microsoft Teams phone service.


Request assistance configuring your device (laptop, phone, printer, etc) to our wireless (Wi-Fi) networks if you are unable to connect using the standard instructions.


Use this service to report any issues or requests for Exit Form II


Web Support Request (Research-related)


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.


Request or remove admin-level access to Engagement Solutions.


Request/Modify user access to the TouchNet system


Submit a ticket for Review, Promotion, and Tenure (RPT) related requests, issues, or questions.


Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.

The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Request updates to the rotating banner on the College of Nursing website


This request supports access to and utilization of the D Wave quantum computing platform under Florida Atlantic University’s Research Computing program. The service enables faculty, researchers, and approved collaborators to submit quantum computing requests for research, instructional, and exploratory purposes.


Request assistance with a research computing application.


Report a problem with a Banner Student, Self Service Banner & Appworx


Assistance with Lecture Capture.


Report permissions problems accessing an ANDI shared drive