My Recently Visited Services
Disconnect of Cellular, Smartphones, iPads, & Tablets
This is used to report any issues or request assistance with OwlApps
Report a unmappable/missing home drive (M: drive)
Request student engagement metric report for Salesforce Marketing Cloud sends.
Use this request to notify us regarding an error or other issue with SSO.
Having trouble logging into an FAU owned computer?
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request help or report an issue/error with Grade Submission in Canvas
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Submit a ticket for Faculty Activity/Assignment related requests and questions
To request access to Banner Student and/or Banner E-Print submit a request
Use this option if you are receving an error message saying your account is locked/suspended.
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Use this service to request a student be added to your course to complete an incomplete. Each request will be verified with the Registrar’s office.
Order new, change existing, and/or disconnect Cable TV
Request a new organization to be created in the Learning Management System or request the creation of non-FAU users.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Request a message to display as an announcement on users' Canvas Dashboards.