My Recently Visited Services

Report issues with Office 365 email.

Request approval and setup for Engagement Solutions supported SMS messages.

Cisco Phone Support

Request an announcement for the FAU Insider.

This is used to request access to an existing group/departmental SharePoint site

Request a backup or restore on an existing ANDI shared drive

Request OIT VM hosting

Need a refund for a failed print job?

Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.

Having problems with your device's email and wireless.

Order or request assistance with Microsoft Teams phone service.

Request a new port jack plate be installed

Request a report, survey, or data file.

If you are having trouble viewing a shared calendar or sharing calendars, a shared calendar is not syncing correctly, or any other issues please use this to request assistance.

Report a problem with a Banner Student, Self Service Banner & Appworx

Submit a request for help with developing or maintaining Frevvo forms

Report issue with Virtual Apps - (http://fau.edu/apps/)

Request institutional authorization and survey approval to administer large-scale or university-wide surveys.

This is used to create courtesy accounts for non-FAU users

Request for audio visual equipment for an event

Request phone, network, and/or WiFi quotes for major and minor facilities projects

A departmental account is created upon request from the department and is accessed via the personal account in Outloook or Outlook Web Access.

Request assistance configuring your device (laptop, phone, printer, etc) to our wireless (Wi-Fi) networks if you are unable to connect using the standard instructions.

Request a BOG Budget/Employee/Stipends Reports

Request a new ANDI shared drive for your department.