My Recently Visited Services
Request assistance with a research computing application.
Click Submit a Request for items such as purchases, travel requests, hiring and more.
Request activation on disabled/turned off ports on an existing jack plate
Request an announcement for the FAU Insider and/or MYFAU.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.
I tried starting Zoom and it won’t start and/or I’m getting an error.
Creative Services Work Order Requests
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Request support for issues with Simple Syllabus including help editing and publishing your syllabi.
Request/Modify user access to the TouchNet system
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Request new/or modify supervisory organization, reorganizations, or move vacant positions to another Manager
Request assistance with a desktop, laptop, tablet, or a smartphone
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request help or report an issue/error with Grade Submission in Canvas
Submit a ticket for Faculty Activity/Assignment related requests and questions
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server