Request access to ANDISEC
Request support or report issues with CMS pages.
Order or Change Smartphones, iPads & Tablets with Data
Report log in issues on an OIT hosted Virtual Machine
Report issues with computer lab equipment
Is your Talisma issue not listed? Use this to request assistance.
Request a demo or training session on how to use eClassroom equipment
Request phone, network, and/or WiFi quotes for major and minor facilities projects
Request assistance with MediaSite
Use this option if you are receving an error message saying your account is locked/suspended.
Request Electronic Door Access to the following rooms:AD 102, AD 122, HA 109, HA 110, HA 111, HC 111, SR 278
JAMF Subscription requests
Request assistance to install Oracle client on your FAU computer
Request a new ANDI shared drive for your department.
Register a device on the open FAU wireless network
To request access to Banner Student and/or Banner E-Print submit a request
Use this service to request assistance with Office 365 installation and activation problems.
Report a unmappable/missing home drive (M: drive)
Submit to hardware vendor for repair/replacement of part
If you are having trouble logging in to any of FAU's services, such as Canvas, MyFAU, or Workday, and want to reset your FAUNet ID password
Submit a request for assistance with Multi-factor authentication, or to request a Key Fob.
Use this service if you are having issues with your phone, phonemail, or analog/fax line such as no dial tone or similar out of service issue.
Please do not use this for phonemail Xpressions password reset or name change requests.
Do you need repair/replacement of equipment?