My Recently Visited Services

Assistance with Business Process Issues & Questions


Online surveys, powered by REDCap, help you build, distribute and analyze surveys quickly and securely. This tool can be used for everything from simple evaluations or satisfaction surveys to complex clinical research and trials. REDCap includes libraries of questions to get you started, and you can customize the look and feel of any survey. Survey results can be exported quickly in a number of formats, and the software makes it easy to collaborate with others.


This is used to request OwlApps training


Request your website to be converted to a newer template.


If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.


Web Support Request (Research-related)


Request an Announcement for FAU Jupiter and/or Harbor Branch


Photography 8-12 weeks from the event date preferable / Videography 8-12 weeks from need by date


I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.


Request access to one of many secure data repositories. Upon approval, users will need to verify the completion of one or more required training courses. Users must submit a request for each data repository they wish to use.


A departmental account is created upon request from the department and is accessed via the personal account in Outloook or Outlook Web Access.


EH&S Training requests


Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.

The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Submit general questions and technology demo requests for the Instructional Technologies Department here


Request help or report an issue/error with Grade Submission in Canvas


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Submit a ticket for Faculty Activity/Assignment related requests and questions


To request access to Banner Student and/or Banner E-Print submit a request


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


Use this option if you are receving an error message saying your account is locked/suspended.


Report issues with Office 365 email.


Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.