My Recently Visited Services
Request Authorization to Conduct Survey Research
Register a device on the open FAU wireless network
Request access to one of many secure data repositories. Upon approval, users will need to verify the completion of one or more required training courses. Users must submit a request for each data repository they wish to use.
Use this option if you are receving an error message saying your account is locked/suspended.
Request an Announcement for FAU Jupiter and/or Harbor Branch
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request help or report an issue/error with Grade Submission in Canvas
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Request to have your PIN reset in order to access FAU Self-Service.
Request assistance with a desktop, laptop, tablet, or a smartphone
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Request an announcement for the FAU Insider and/or MYFAU.
Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs
Request an announcement for the Science Connect newsletter, emails, website, social media, TV screens, event listing, etc