My Recently Visited Services
Website Content and Development Service
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Creative Services Work Order Requests
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
This service is used to request support for life‑safety and monitoring communication devices, including Blue Light phones, elevator phones, call boxes, and other analog alarm or safety phone lines.
Request an Announcement for FAU Jupiter and/or Harbor Branch
Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs
University Communications photography requests
This general service will allow you to submit a request to Workday Operations for the areas of Procure to Pay, Budgets, Financials, Grants, HCM, Payroll, etc.
Request to have your PIN reset in order to access FAU Self-Service.
Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.
Service related to Workday integration
Use this option if you are receving an error message saying your account is locked/suspended.
Assistance with OnBase access, forms, and workflows.
Procurement, Tuition & Billing Services Requests
Request assistance with a desktop, laptop, tablet, or a smartphone
We offer face-to-face support and advice from a team of experts about research computing, data management, and scientific workflows. From writing grant proposals to standing-up computing environments, the OIT Research Computing team brings a wealth of knowledge and first-hand experience in both the technical and academic fields. We will sit down with you in a dedicated, one-on-one consultation to understand your needs and goals and support your research from start to finish.
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Request an announcement for the FAU Insider and/or MYFAU.
University Communications Content Submission Requests