My Recently Visited Services
Submit this request for issues, questions, and suggestions identified during the website redesign review. Each issue, question, or suggestion should be submitted as a separate ticket.
Request assistance with a desktop, laptop, tablet, or a smartphone
Request a demo or training session on how to use eClassroom equipment
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request help or report an issue/error with Grade Submission in Canvas
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Submit a ticket for Faculty Activity/Assignment related requests and questions
To request access to Banner Student and/or Banner E-Print submit a request
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Use this option if you are receving an error message saying your account is locked/suspended.
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Assistance with technical issues with the Canvas Civic Literacy Course
Request Installation of Research Software on HPC Windows and Linux clusters