My Recently Visited Services
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request/Modify/Cancel recording for your course
Request re-upload of an archived presentation (limited to previous year plus one term).
Having trouble with the video conference meeting or equipment?
Request assistance with a desktop, laptop, tablet, or a smartphone
Questions regarding the following business processes: Add Job, Change Job - Extend Assignment, End Additional Assignment and Termination
This is used to request updates to departmental accounts for FAU departments.
Advancement & Presidential Events Intake
Annual Certification removal requests - Use this form if you would like to REMOVE access for any workers you are certifying. You may use one ticket for multiple workers and/or systems. DO NOT use this ticket to request/add access in any system.
Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs
NON-FAU Students, Faculty and Staff can use this form to remove their phone number from the FAU Alert system.
Administrative Affairs Issues/Request Form
The colocation service enables departments to physically store servers and other storage hardware in OIT data centers.
Request an Announcement for FAU Jupiter and/or Harbor Branch
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Team Time: Meet your Division of Research colleagues
Edit/update existing Captive login portal
Use this option if you are receving an error message saying your account is locked/suspended.