My Recently Visited Services
Having problems with your device's email and wireless.
Request support for issues with Simple Syllabus including help editing and publishing your syllabi.
Use this request to request new single sign on services, request updates to existing CAS, Saml2, Shibboleth, and other SSO integrations.
This is used to request access to an existing group/departmental SharePoint site
Assistance with shared network drive connectivity issues.
Request a new (or used) computer to be setup or reconfigured for another employee or user.
The colocation service enables departments to physically store servers and other storage hardware in OIT data centers.
Request to have your PIN reset in order to access FAU Self-Service.
To request research storage, quota adjustments or paid services related to storage please create a request using this service.
Have a research need, require additional features, hardware, speed. We can help you select the correct hardware for your research needs.
Research Daily News Request- available to all FAU staff and Faculty
Report a problem with Research Computing Services, including OnDemand, clusters, virtual machines, and data centers.
We offer face-to-face support and advice from a team of experts about research computing, data management, and scientific workflows. From writing grant proposals to standing-up computing environments, the OIT Research Computing team brings a wealth of knowledge and first-hand experience in both the technical and academic fields. We will sit down with you in a dedicated, one-on-one consultation to understand your needs and goals and support your research from start to finish.
Researchers looking to take advantage of the massive computational power using University of Florida resources should submit this ticket so Florida Atlantic University Research Computing can generate the required agreements and quotes.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Request assistance with a research computing application.
Faculty requiring remote access to their Linux and Windows workstations may apply to have their machines moved to the "Academic" network. These networks move a workstation from the traditional enterprise network to a research network allowing access through a Microsoft Windows Remote Desktop Gateway or a Linux Bastion Host.
Request/Modify/Cancel recording for your course
Within Workday, we have the option to create Datasets using data from external systems as well as from data within Workday. Once a Data Source is created and published, it becomes available for Report Writer to build / create reports from. Note: There are limitations to amount of data that can be published. Requests for new Data Sources will be carefully reviewed by the Data Warehouse and Reporting Services Team.