My Recently Visited Services
To request access to Banner Student and/or Banner E-Print submit a request
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
This is used to create courtesy accounts for non-FAU users
Request assistance configuring your device (laptop, phone, printer, etc) to our wireless (Wi-Fi) networks if you are unable to connect using the standard instructions.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Request assistance with a desktop, laptop, tablet, or a smartphone
Assistance with migrating Google Shared Drives to OneDrive or Microsoft Teams
This is used to request updates to departmental accounts for FAU departments.
I’m having trouble setting up Turnitin in my course or my students have reported issues.
Use this option if you are receving an error message saying your account is locked/suspended.
Use this service to report any issues with the performance of an existing form.
Important: Recent authentication changes require users to clear their browser cache for the updates to work correctly.
Please follow these steps to clear your browser cache and try again before submitting a support ticket.
https://helpdesk.fau.edu/TDClient/2061/Portal/K...
Conference poster or other logo review, such as flyers or marketing materials (3-4 days). Conference poster templates are available for download on the College of Education webpage.
Submit general questions and technology demo requests for the Instructional Technologies Department here
Web and Digital Development for College of Science
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Report issues with SE computer labs
Request or remove admin-level access to Engagement Solutions.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services