My Recently Visited Services

Within Workday, we have the option to create Datasets using data from external systems as well as from data within Workday. Once a Data Source is created and published, it becomes available for Report Writer to build / create reports from. Note: There are limitations to amount of data that can be published. Requests for new Data Sources will be carefully reviewed by the Data Warehouse and Reporting Services Team.


Report issues with MYFAU and/or Self-Service


Order or request assistance with Microsoft Teams phone service.


Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.


Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.


Request access to tasks and reports in Workday and/or Workday Test Environments


Assistance with technical issues with the Canvas Civic Literacy Course


Request/Modify user access to the TouchNet system


Use this option if you are receving an error message saying your account is locked/suspended.


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Request support or report issues with CMS pages.


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.


Submit general questions and technology demo requests for the Instructional Technologies Department here


Request help or report an issue/error with Grade Submission in Canvas


Submit a ticket for Faculty Activity/Assignment related requests and questions


To request access to Banner Student and/or Banner E-Print submit a request


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


EH&S Training requests


Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.


Request access or assistance with owlONE


Request VPN Access for Remote Desktop


Submit a Property Management Ticket