My Recently Visited Services

Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.

The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


Report issues with Office 365 email.


Submit a Property Management Ticket


Success Network Support (EAB Navigate)


This is used to request updates to departmental accounts for FAU departments.


This request supports access to and utilization of the D Wave quantum computing platform under Florida Atlantic University’s Research Computing program. The service enables faculty, researchers, and approved collaborators to submit quantum computing requests for research, instructional, and exploratory purposes.


A departmental account is created upon request from the department and is accessed via the personal account in Outloook or Outlook Web Access.


Use this option if you are receving an error message saying your account is locked/suspended.


Assistance with OnBase access, forms, and workflows.


Request additional storage for a Microsoft Team or OneDrive


Request for audio visual equipment for an event


Request support or report issues with CMS pages.


Report issues with MYFAU and/or Self-Service


This is used by faculty/staff to request a new group/departmental SharePoint site


Web Support Request (Research-related)


Request a new port jack plate be installed


This is used to create courtesy accounts for non-FAU users


Use this service to request building card access, an office key, or access to the Data Center in building CM22 ONLY.