My Recently Visited Services

Information on how to access Virtual Apps


Request phone, network, and/or WiFi quotes for major and minor facilities projects


Access Issues/Role Assignment Requests


Request VPN Access to be removed for yourself or on behalf of another user.


Use this when you need to change your Google Classroom status from student to teacher


Internal Service requests for Undergraduate Admissions


Request an Announcement for FAU Jupiter and/or Harbor Branch


This is for IT staff who have identified a locked AD account


Team Time: Meet your Division of Research colleagues


Use this ticket to report any production issue on applications such as: Banner mods or integrations, Change of Major, EZAdvising, eGrades, Electronic Thesis/Dissertation, Employee Service Awards, Exit I (admits), Exit II (matriculated), FAU Directory, FAU Guest Wireless, Grade Manager, Graduation Rates, Network Registration, OwlDone, Owlfiles, Residency (Undergrad or Non Degree), SACS/Wizard, Software Licensing Portal, Tech Fee, TutorTrac, Undergraduate Admissions Application, Xitracs


I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.


New Construction Project Request


Use this request to request new single sign on services, request updates to existing CAS, Saml2, Shibboleth, and other SSO integrations.


Request an announcement for the FAU Insider and/or MYFAU.


Online surveys, powered by REDCap, help you build, distribute and analyze surveys quickly and securely. This tool can be used for everything from simple evaluations or satisfaction surveys to complex clinical research and trials. REDCap includes libraries of questions to get you started, and you can customize the look and feel of any survey. Survey results can be exported quickly in a number of formats, and the software makes it easy to collaborate with others.


Request assistance with providing lost instructional time activities, including assignments, discussions, quizzes, live conferences, and recorded lectures.


Use this service to request to OPT Out from having an athletic observer in your course in Canvas


Report issues with MyFAU and/or Self-Service


If you are having trouble logging in to any of FAU's services, such as Canvas, MyFAU, or Workday, and want to reset your FAUNet ID password


Request a BOG Budget/Employee/Stipends Reports


Request to purchase additional FAU Google Storage


This is used to request updates to departmental accounts for FAU departments.