My Recently Visited Services
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Information on how to access Virtual Apps
Register a device on the open FAU wireless network
Team Time: Meet your Division of Research colleagues
Use this option if you are receving an error message saying your account is locked/suspended.
Request assistance with a desktop, laptop, tablet, or a smartphone
Submit general questions and technology demo requests for the Instructional Technologies Department here
Need to login to a computer and do not have access?
Unable to log into Single Sign On Test
This is used to create courtesy accounts for non-FAU users
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request a report, survey, or data file.
Request a quote for installation of a classroom or conference room AV system
Request seat reservations to be enabled for courses in Canvas
Need Access in Workday or Workday Test Environments? Submit a Request or Report an Issue (excluding login issues)
I’m having trouble setting up Turnitin in my course or my students have reported issues.
Use this request if you need to request access to terminated/resigned employee's email account.
Request to have your PIN reset in order to access FAU Self-Service.
Creative Services Work Order Requests
If you need any generic assistance with Biomedical Health Research Information Core please submit a ticket so we can assist.