My Recently Visited Services
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
This is used to create courtesy accounts for non-FAU users
Use this option if you are receving an error message saying your account is locked/suspended.
NON-FAU Students, Faculty and Staff can use this form to remove their phone number from the FAU Alert system.
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Request an announcement for the FAU Insider and/or MYFAU.
Request an Announcement for FAU Jupiter and/or Harbor Branch
Request Authorization to Conduct Survey Research
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Request a new organization to be created in the Learning Management System or request the creation of non-FAU users.
Print, Collateral, and Graphic Design for College of Science
We offer face-to-face support and advice from a team of experts about research computing, data management, and scientific workflows. From writing grant proposals to standing-up computing environments, the OIT Research Computing team brings a wealth of knowledge and first-hand experience in both the technical and academic fields. We will sit down with you in a dedicated, one-on-one consultation to understand your needs and goals and support your research from start to finish.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Assistance with OnBase access, forms, and workflows.
This request is meant for regular users (non-report writers) to: request changes to an existing report they run, to report/log issues with an existing report, and/or to request modifications to an alert.
Use this request to notify us regarding an error or other issue with SSO.