My Recently Visited Services

Sympa Mailing List Quick Start Guide


Team Time: Meet your Division of Research colleagues


Use this option if you are receving an error message saying your account is locked/suspended.


Request an Announcement for FAU Jupiter and/or Harbor Branch


Submit this request for assistance with accessibility remediation for courses.


This is used to provide instructions on how to connect a SharePoint Calendar to Outlook


I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request. 

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


This is used to create courtesy accounts for non-FAU users


Request and/or change firewall rules.


Submit a request for assistance with Multi-factor authentication- Enrolling in MFA, registering a device, re-syncing a token, activating a new phone, etc


Report tech issues with College of Nursing certificate courses


Request phone, network, and/or WiFi quotes for major and minor facilities projects


Use this when you need to change your Google Classroom status from student to teacher


Assistance with migrating Google Shared Drives to OneDrive or Microsoft Teams


Assistance with OnBase access, forms, and workflows.


Request assistance with providing lost instructional time activities, including assignments, discussions, quizzes, live conferences, and recorded lectures.


Request a message to display as an announcement on users' Canvas Dashboards.


Submit general questions and technology demo requests for the Instructional Technologies Department here


Use this service for assistance with technical assistance with the Canvas Title IX Course. For questions regarding the content please contact: Evelyn Cruzpino (ecruzpino@fau.edu)


The Office of Information Technology Research Computing Team offers several Workstations as a Service Offerings.