My Recently Visited Services
Submit this request for assistance with accessibility remediation for courses.
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Video Production Services include: Event or Lecture Recording/Archive, Instructional Training Video Module, Video Live Streaming/Webcast (and Recording), Voice/Audio Recording, Marketing Video Project, Video Equipment/ Studio Rental, Other Video Request
Request software to be installed in an instructional/open computer lab or eClassroom
Register a device on the open FAU wireless network
Use this request to request new single sign on services, request updates to existing CAS, Saml2, Shibboleth, and other SSO integrations.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Use this service to request a student be added to your course to complete an incomplete. Each request will be verified with the Registrar’s office.
Presidential Event & Meeting Requests
I’m having trouble setting up Turnitin in my course or my students have reported issues.
Refund Issues. Transaction Research. Error Message Resolution. Product & Store Support. Order Fulfillment Issues
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Use this option if you are receving an error message saying your account is locked/suspended.
Having trouble logging into an FAU owned computer?
Assistance with shared network drive connectivity issues.
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request Access to LeapAhead Reports/Templates
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Onbase Workflow Access Request