My Recently Visited Services
Use this option if you are receving an error message saying your account is locked/suspended.
If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.
Request assistance configuring your device (laptop, phone, printer, etc) to our wireless (Wi-Fi) networks if you are unable to connect using the standard instructions.
Request to purchase additional FAU Google Storage
Use this request to submit questions related to Online Advising (EZ Advising)
Report WiFi outages and unstable connections affecting more than one user.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Request help or report an issue/error with Grade Submission in Canvas
Submit a ticket for Faculty Activity/Assignment related requests and questions
To request access to Banner Student and/or Banner E-Print submit a request
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Request Installation of Research Software on HPC Windows and Linux clusters
Request assistance with a desktop, laptop, tablet, or a smartphone
Request Authorization to Conduct Survey Research
Submit general questions and technology demo requests for the Instructional Technologies Department here