My Recently Visited Services

Statistical Consulting Services

This is used to provide instructions on how to connect a SharePoint Calendar to Outlook

Report a problem with Research Computing Services, including OnDemand, clusters, virtual machines, and data centers.

Request VPN Access for Remote Desktop

MATLAB is a mathematical computation, visualization, and programming language; available to all FAU Students and Faculty.

Report issue with Virtual Apps - (http://fau.edu/apps/)

Video requests for College of Science

Public Affairs photography requests

HIPAA Training Requests

Request Authorization to Conduct Survey Research

Digital marketing/promotional requests

Report a problem with a Banner Student, Self Service Banner & Appworx

I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.

Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.

Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.

The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services

Submit general questions and technology demo requests for the Instructional Technologies Department here

Request help or report an issue/error with Grade Submission in Canvas

My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course

Submit a ticket for Faculty Activity/Assignment related requests and questions

To request access to Banner Student and/or Banner E-Print submit a request

Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server

Use this option if you are receving an error message saying your account is locked/suspended.

EH&S Training requests

Report issues with Office 365 email.

Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.