My Recently Visited Services

This ticket is to request the creation of a new Workday Report. Prior to submitting this ticket, please run the FAU RPT All FAU Custom Reports I Can Run by Category Report within Workday. This will breakdown all existing FAU reports you can run within Workday. If you still cannot find a report that meets your needs, please proceed with submitting a ticket.


Assistance with Accounts Payable Questions


Request to have your PIN reset in order to access FAU Self-Service.


Request to add or remove access to EMS (Event Management System).


Success Network Support (EAB Navigate)


I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.


Request help or report an issue/error with Grade Submission in Canvas


Submit a ticket for Faculty Activity/Assignment related requests and questions


To request access to Banner Student and/or Banner E-Print submit a request


Use this option if you are receving an error message saying your account is locked/suspended.


EH&S Training requests


Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


Request Installation of Research Software on HPC Windows and Linux clusters


Use this service to request a new SmartTag/Cost Center/Fund ID


This is used to request updates to departmental accounts for FAU departments.


Request access to tasks and reports in Workday and/or Workday Test Environments


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.

The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.


Submit general questions and technology demo requests for the Instructional Technologies Department here


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


Report issues with Office 365 email.