My Recently Visited Services

Use this service for assistance with technical assistance with the Canvas Title IX Course. For questions regarding the content please contact: Evelyn Cruzpino (ecruzpino@fau.edu)


Use this option if you are receving an error message saying your account is locked/suspended.


Use this request to request new single sign on services, request updates to existing CAS, Saml2, Shibboleth, and other SSO integrations.


Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.

The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Submit general questions and technology demo requests for the Instructional Technologies Department here


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


Report issues with Office 365 email.


Request access or assistance with owlONE


Report issues with MYFAU and/or Self-Service


Assistance with technical issues with the Canvas Civic Literacy Course


Request VPN Access for Remote Desktop


Submit a Property Management Ticket


If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.


MATLAB is a mathematical computation, visualization, and programming language; available to all FAU Students and Faculty.


Order or request assistance with Microsoft Teams phone service.


Use this service to report any issues or requests for Exit Form II


Request additional storage for a Microsoft Team or OneDrive


Request to purchase additional FAU Google Storage


Questions regarding the following business processes: Add Job, Change Job - Extend Assignment, End Additional Assignment and Termination


Photography 8-12 weeks from the event date preferable / Videography 8-12 weeks from need by date


Request activation on disabled/turned off ports on an existing jack plate


Use this service to request a new SmartTag/Cost Center/Fund ID