My Recently Visited Services

Report a problem with Research Computing Services, including OnDemand, clusters, virtual machines, and data centers.


We offer face-to-face support and advice from a team of experts about research computing, data management, and scientific workflows. From writing grant proposals to standing-up computing environments, the OIT Research Computing team brings a wealth of knowledge and first-hand experience in both the technical and academic fields. We will sit down with you in a dedicated, one-on-one consultation to understand your needs and goals and support your research from start to finish.


Researchers looking to take advantage of the massive computational power using University of Florida resources should submit this ticket so Florida Atlantic University Research Computing can generate the required agreements and quotes.


Assistance with OnBase access, forms, and workflows.


Request assistance with a research computing application.


Faculty requiring remote access to their Linux and Windows workstations may apply to have their machines moved to the "Academic" network. These networks move a workstation from the traditional enterprise network to a research network allowing access through a Microsoft Windows Remote Desktop Gateway or a Linux Bastion Host.


Request and/or change firewall rules.


Within Workday, we have the option to create Datasets using data from external systems as well as from data within Workday. Once a Data Source is created and published, it becomes available for Report Writer to build / create reports from. Note: There are limitations to amount of data that can be published. Requests for new Data Sources will be carefully reviewed by the Data Warehouse and Reporting Services Team.


Request to purchase additional FAU Google Storage


Request VPN Access for Remote Desktop


Request to Borrow a Step and Repeat or Retractable Banner from University Communications


Request SQL access to FAU Data Warehouse database.


Request a message to display as an announcement on users' Canvas Dashboards.


Request assistance with providing lost instructional time activities, including assignments, discussions, quizzes, live conferences, and recorded lectures.


Request software to be installed in an instructional/open computer lab or eClassroom


Submit general questions and technology demo requests for the Instructional Technologies Department here


Request access to a Shared network drive (ANDI) and/or other special access.


Use this service for assistance with technical assistance with the Canvas Title IX Course. For questions regarding the content please contact: Evelyn Cruzpino (ecruzpino@fau.edu)


Submit this request for assistance with accessibility remediation for courses.