My Recently Visited Services

Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.


Submit this request for assistance with accessibility remediation for courses.


Use this option if you are receving an error message saying your account is locked/suspended.


This is used to request access to an existing group/departmental SharePoint site


Request a new (or used) computer to be setup or reconfigured for another employee or user.


Report WiFi outages and unstable connections affecting more than one user.


Success Network Support (EAB Navigate)


This is used by faculty/staff to request a new group/departmental SharePoint site


This is used to provide instructions on how to connect a SharePoint Calendar to Outlook


Submit a Property Management Ticket


This is used to report issues with SharePoint


EH&S Training requests


Request assistance with providing lost instructional time activities, including assignments, discussions, quizzes, live conferences, and recorded lectures.


This is used to report any issues or request assistance with OwlApps


If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.


Report issues with Office 365 email.


Request VPN Access for Remote Desktop


Web and Digital Development for College of Science


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request. 

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Use this when you need to change your Google Classroom status from student to teacher


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


Use this service when you have questions on how to use the self-migration tools to move your Google Drive data.


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.