My Recently Visited Services
This is used to create courtesy accounts for non-FAU users
Request re-upload of an archived presentation (limited to previous year plus one term).
Request/Modify/Cancel recording for your course
Need to login to a computer and do not have access?
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Report a problem with a Banner Student, Self Service Banner & Appworx
Only submit this service request when a Value Management Office (VMO) member instructs it. This is for submitting an appeal for a project request that might not have been approved by one of our Administrative Governance Committee (AGC).
Conference poster or other logo review, such as flyers or marketing materials (3-4 days). Conference poster templates are available for download on the College of Education webpage.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Request access to one of many secure data repositories. Upon approval, users will need to verify the completion of one or more required training courses. Users must submit a request for each data repository they wish to use.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request help or report an issue/error with Grade Submission in Canvas
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Submit a ticket for Faculty Activity/Assignment related requests and questions
To request access to Banner Student and/or Banner E-Print submit a request
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
Use this option if you are receving an error message saying your account is locked/suspended.