My Recently Visited Services
Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.
Report issues with Office 365 email.
This is used to create courtesy accounts for non-FAU users
This is used by faculty/staff to request a new group/departmental SharePoint site
Request Access or support in regards to Amazon Web Services, Google Cloud Platform, or Microsoft Azure.
I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.
Submit general questions and technology demo requests for the Instructional Technologies Department here
Request help or report an issue/error with Grade Submission in Canvas
My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course
Submit a ticket for Faculty Activity/Assignment related requests and questions
Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server
To request access to Banner Student and/or Banner E-Print submit a request
Use this option if you are receving an error message saying your account is locked/suspended.
Owl Mail is available for Alumni that have graduated by Summer 2023 and actively use the account.
Learn how to reach Canvas support or request additional help from Instructional Technologies staff.
Assistance with technical issues with the Canvas Civic Literacy Course
Request Installation of Research Software on HPC Windows and Linux clusters