My Recently Visited Services

The Office of Information Technology Research Computing Team offers several Workstations as a Service Offerings.


Having problems with your device's email and wireless.


Request to purchase additional FAU Google Storage


This service is used to request support for life‑safety and monitoring communication devices, including Blue Light phones, elevator phones, call boxes, and other analog alarm or safety phone lines.


Assistance with Accounts Payable Questions


Request a BOG Budget/Employee/Stipends Reports


Private Cloud hosting gives you the power of a container or dedicated server with the flexibility of cloud hosting. This cost-effective service takes the hassle and expense out of operating a departmental server.


Research Daily News Request- available to all FAU staff and Faculty


Questions or issues regarding set up, removal, or use of delegations in Workday


Use this request to request new single sign on services, request updates to existing CAS, Saml2, Shibboleth, and other SSO integrations.


Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.

The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Submit general questions and technology demo requests for the Instructional Technologies Department here


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Order or Request Assistance with FAU Software, including Microsoft 365 Copilot , Visio, Project, Google AI Pro, JAMF, Adobe Creative Cloud, NVivo, SAS, SQL, and Windows Server


Report issues with Office 365 email.


Request access or assistance with owlONE


Report issues with MYFAU and/or Self-Service


Assistance with technical issues with the Canvas Civic Literacy Course


Request VPN Access for Remote Desktop


Submit a Property Management Ticket


MATLAB is a mathematical computation, visualization, and programming language; available to all FAU Students and Faculty.