My Recently Visited Services

Submit a request for assistance with Multi-factor authentication - Enrolling in MFA, registering a device, activating a new phone, etc.


Questions regarding the following business processes: Add Job, Change Job - Extend Assignment, End Additional Assignment and Termination


Report issues with MYFAU and/or Self-Service


Access and Assistance with Stellic


Report WiFi outages and unstable connections affecting more than one user.


Success Network Support (EAB Navigate)


This request supports access to and utilization of the D Wave quantum computing platform under Florida Atlantic University’s Research Computing program. The service enables faculty, researchers, and approved collaborators to submit quantum computing requests for research, instructional, and exploratory purposes.


Online surveys, powered by REDCap, help you build, distribute and analyze surveys quickly and securely. This tool can be used for everything from simple evaluations or satisfaction surveys to complex clinical research and trials. REDCap includes libraries of questions to get you started, and you can customize the look and feel of any survey. Survey results can be exported quickly in a number of formats, and the software makes it easy to collaborate with others.


My course is being taught in Canvas and I need help!
Use this request for all issues relating to your Canvas course


Submit this request for assistance with accessibility remediation for courses.


Use this option if you are receving an error message saying your account is locked/suspended.


If you are having trouble logging in to any of FAU's services, such as Canvas, MYFAU, or Workday, and want to reset your password.


Request access to tasks and reports in Workday and/or Workday Test Environments


Request for audio visual equipment for an event


Requests that do not fall into any of the other categories


Request assistance configuring your device (laptop, phone, printer, etc) to our wireless (Wi-Fi) networks if you are unable to connect using the standard instructions.


NON-FAU Students, Faculty and Staff can use this form to remove their phone number from the FAU Alert system.


EH&S Training requests


Submit a Property Management Ticket


Learn how to reach Canvas support or request additional help from Instructional Technologies staff.


Submit general questions and technology demo requests for the Instructional Technologies Department here


I have a test using Respondus Lockdown Browser. Where do I download it? How do I use it? I got an error while take my exam. I got kicked/locked out of the exam.


Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.

The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.

Request access to services such as:
  Research Computing Clusters
  Open OnDemand
​​​​​​  ​OwlChat
​​​​​​  ​OwlChat Toolkit
  OwlChat Assistant
  Storage and other Research Computing Services


Request help or report an issue/error with Grade Submission in Canvas