My Recently Visited Services
Use this request if you have changed your legal name or your name was misspelled and you would like your FAUNet ID to be changed.
We offer face-to-face support and advice from a team of experts about research computing, data management, and scientific workflows. From writing grant proposals to standing-up computing environments, the OIT Research Computing team brings a wealth of knowledge and first-hand experience in both the technical and academic fields. We will sit down with you in a dedicated, one-on-one consultation to understand your needs and goals and support your research from start to finish.
Request access to ANDISEC and FAUSFTP2
Assistance with web accessibility issues or changes you can’t make in the web editor. You can also ask us for guidance on how to fix the issue on your own.
Request a report from the Registrar’s Office
Request to have your PIN reset in order to access FAU Self-Service.
Request additional storage for a Microsoft Team or OneDrive
Account Information Change
Use this when you need to change your Google Classroom status from student to teacher
Submit this request for assistance with accessibility remediation for courses.
Request assistance with a desktop, laptop, tablet, or a smartphone
Private Cloud hosting gives you the power of a container or dedicated server with the flexibility of cloud hosting. This cost-effective service takes the hassle and expense out of operating a departmental server.
Request or renew access to research computing servers. User access must be reconfirmed during the start of the Fall and Spring semesters. Please request a new account or confirm your access by submitting a request.
The Research Computing team requires written approval from your supervisor or instructor before we can create your account. Please ask them to email us at hpc@fau.edu or reply to this ticket approving your access.
Request access to services such as:
Research Computing Clusters
Open OnDemand
OwlChat
OwlChat Toolkit
OwlChat Assistant
Storage and other Research Computing Services
Within Workday, we have the option to create Datasets using data from external systems as well as from data within Workday. Once a Data Source is created and published, it becomes available for Report Writer to build / create reports from. Note: There are limitations to amount of data that can be published. Requests for new Data Sources will be carefully reviewed by the Data Warehouse and Reporting Services Team.
Request access to FAU - Chairs FTE report. Your request will be routed to your supervisor and FAU administrators for approvals. If you are submitting a request on someone's behalf, please make sure the requestor is the person who needs access or needs to have access removed.
This service is used to request support for university fax and eFax services, including new fax or eFax setups, changes to existing services, and troubleshooting issues.
Use this option if you are receving an error message saying your account is locked/suspended.
Request changes or new functionality to the university mobile app or portal.
Onbase Workflow Access Request