Knowledge Base

Categories (11)

New to FAU

Information to get you started and contact Information for OIT
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Accounts and Access

Information and How-To guides for log in and account-related questions.
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Email & Collaboration

Information and How-To guides for email, cloud storage, file sharing and collaboration tools
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Computer, Device & Software Support

Information and How-To guides for things related to computer, device, and software support
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Student Support

Information including ALEKS, OwlDone, Remote Proctor, Printing on Campus, and Known Issues.
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Teaching and Learning

Instructional technology, tools, and resources directly supporting teaching and learning
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Security

Information on how to keep your account and computer secure, how to connect to the VPN, and other security tools.
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WiFi & Network

Information and How-To guides for FAU wireless
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Phone Support

Information and quick start guides for office phones
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Administrative Applications and Reporting

Administrative Applications and Reporting: Workday, Frevvo, etc
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Research Computing

Information related to Research Computing
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