Instructions related to using remote desktop

Articles (11)

How to Allow a technician to take Remote Control of your computer

This article explains how technicians can gain remote control access to your computer and assist you with any issues that you are experiencing. A ticket should first be submitted to helpdesk.fau.edu and a technician will reach out to you to schedule the best time to assist.

Remote Desktop using your IP Address

Use this Remote Desktop method if you are unable to connect to your office computer using the name of your computer. For Windows Computers.